Privacy Policy

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Canine iQ (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information in relation to our website.

1. Overview

Our website is a simple informational landing page that provides details about the Canine iQ mobile application and includes links to third-party platforms such as the Apple App Store and Google Play Store.

We do not actively collect, store, or process personal data through this website via forms, accounts, or user input fields.

2. Cookies and Tracking Technologies

Our website is hosted and provided through a website platform operated by GoDaddy.

While we do not intentionally collect personal data or use tracking technologies ourselves, the hosting platform and any embedded services may use cookies that are:

• Strictly necessary cookies required for the website to function securely and properly 
• Platform or third-party cookies used for performance, security, or limited analytics purposes 

Where non-essential cookies are used, they are subject to user consent in accordance with applicable data protection laws, including UK GDPR and GDPR.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

3. Personal Data via Email

Although our website does not collect personal data through forms, you may choose to contact us directly via email.

If you contact us, we may receive and process:

• Your email address 
• The content of your email 
• Any additional personal information you choose to include 

We use this information solely to:

• Respond to your enquiry 
• Provide support or assistance 
• Communicate with you regarding your request 

We do not use this information for marketing purposes unless you explicitly consent. We retain email communications only for as long as necessary to handle your request or as required by applicable law.

4. Third-Party Links

Our website contains links to third-party services, including:

• Apple App Store 
• Google Play Store 

These third-party platforms operate independently of us and have their own privacy policies. We are not responsible for their content, privacy practices, or data handling. We encourage you to review their privacy policies before interacting with their services.

5. Legal Basis for Processing

Under UK GDPR and GDPR, personal data must be processed under a lawful basis.

Where we process personal data received via email, the lawful basis is typically:

• Legitimate interests, for responding to user enquiries and providing support 
• In some cases, pre-contractual necessity, where communications relate to potential use of our services 

We do not rely on website-based data collection, as no personal data is collected directly through the website itself.

6. Data Retention

We do not retain personal data collected through website interactions, as no such data is collected via forms or automated input.

Personal data received via email is retained only for as long as necessary to:

• Respond to and manage your enquiry 
• Maintain a record of communications where appropriate 
• Comply with legal or regulatory obligations 

7. Your Rights Under GDPR

Under applicable data protection laws, individuals have rights including:

• The right to access personal data 
• The right to rectification 
• The right to erasure 
• The right to restrict processing 
• The right to data portability 
• The right to object to processing 

These rights apply to any personal data we may process (e.g. via email communications). To exercise any of these rights, you may contact us using the details below.

8. International Data Transfers

We do not collect or transfer personal data via this website.

However, any data processed through email communications or third-party services may involve international data transfers handled in accordance with applicable data protection safeguards by the respective providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Email: support@canine-iq.com

Last Updated: March 2026